- Customer CTCI found groove and small line on XLPE insulation of 19/33kV Cu/XLPE/CTS/LS/SWA/FRPVC 630 mm2. PDITL recommended to use by polishing during installation. Root cause is under investigation.
- PEA (Demco Order) found breakdown on 12/20kV PAC 3 x 185 mm2 phase B at Lumpang province. Now, waiting for reel number to further investigation.
- Customer of Rexel Quality Trading found noise in cable 22AWG AP 20 P PO.6-31414 because the moisture in cable after installation. Cable will be return for further investigation
- Demco found a thin insulation thickness core of 4 cores 600V PVC/CTS/PVC 4mm2 cable. we are waiting for sample for investigation.
There is a closed customer complaints in this week as below;
- Rexel Quality Trading Customer, short length issue, this 12/20kV Cu/XLPE/CWS/PE 1x120 mm2 cable reel was produced before preventive actions were done as CCR B15-002. The preventive actions were done as CCR B15-002. Investigation report was sent to customer.