There were also no significant differences observed in the level of job satisfaction between different grades of position ranking among the respondents based on the one-way ANOVA test. The findings indicate that the respondents were almost equally satisfied with their job across the level of ranking and this result is consistent with the findings of Blank (1985).
5. Summary and Conclusion
The study attempts to explain the characteristics of Gen-Y towards motivation and job satisfaction. The results of this study indicate that the Gen-Y respondents working as administrative and diplomatic officers in Malaysia are satisfied with their current job in the government. The findings of this research could benefit human resource managers in the Malaysian context for better understanding the characteristics of Gen-Y officers and managers towards motivation and job satisfaction. In this context, factors other than hygiene ones may be important to increase the level of job satisfaction among employees.
Limitation of the study is the usage of self-reporting measure to investigate factors of motivation and job satisfaction. Defensive bias in self-reporting was expected, as it was not controlled. This type of bias could be tested by correlating respondents’ questionnaire results with another set of questionnaire results of their superior or the spouse for the further research. Meanwhile due to time and resource constraints the response rate of the study was low, further research should examine the relationship between motivation and job satisfaction with a larger sample population in the Malaysian context.
Further research to observe the relationship between motivation and job satisfaction could be implied on other generations of workforce especially the Gen-X and the Baby Boomers and senior level officers in the Malaysian government to gather findings that are more comprehensive on the subject matter. Furthermore, qualitative research may also assist in examining the relationship between motivation, and job satisfaction of the employees in the Malaysian government.