At Kyphon, Inc., effective training can make the difference between life
and death. Kyphon produces and sells a patented device that is used to correct
painful spinal conditions. The firm’s salespeople teach surgeons how to use it
in the operating room. So, in addition to offering the more common types of
training to people in accounting, operations, and other areas, Kyphon provides
medical training to its sales force, Kyphon’s zeal for training doesn’t stop there,
however. They view learning as the lifeblood of the company