This will impact on the freshness requirement to customer. As the printed expiry date is 6 months shorter, and the stop ship date also set at 6 months before expiry date, then the impact will be that it will be seen by customer that DC stop ship the products exactly at the expiry date.
And surely it will cause rejection from customer as they even request products with minimum 6 months before expiry date. The customer make the rejection based on the printed expiry date on product.
Net, it will cause irrelevant rejection from customer as they rely on printed expiry date to determine the product freshness.
Thus, I’m requesting this batch to be corrected before it shipped to Indonesia. Can I get confirmation that BKK Plant will do the correction before it shipped to Indonesia?
Thank you.