Dear all,
Please be informed today meeting minute as following.
1.Asking Value to clear the cases that getting approve CN or swap units as attachment (sop for swap unit process).
2.CN application process , Value must check all pending RMAs that be sent by Khun Nopalue on Wednesday before submitting application we will check the ETA status with Asus report . Khun Visis confirm to send Value on Wednesday .
3.After submitting CN application , Value must drop parts and note in system to be CN or swap request .Incase of Swap unit, after getting approval Value must follow swap/exchange process as attachment process(sop for swap unit process).
3.Substitut parts ,since some RMA can do substitute parts that auto allocate by system however some of them we must check and do it by manual .Value must go back to check this process and try to keep this information in our system until Khun Visis can do it 100 % by system allocate .
4.Pending RMA .Asus ask Value to close all pending case in attachment file(Pending need to clear before 12/18/2014 and report on 12/12/2014
Please advise more if I miss some major points.
Best Regards,
Sophon P.11/12/2014