Small talk is casual conversation that, on the surface, seems unimportant. know almost everywhere, it takes place between people who do not each other well. It often involves short conversations about common interests. Shoppers may use small talk to pass the time while waiting in line to pay for items, A hairdresser might keep up a steady conversation of small talk with the customer whose is being styled. A waitress who is skilled at small talk may receive a larger tip from guest a restaurant. workers may exchange a few words about the weather at the water co The most common situations for small talk, however, are at parties or social gatherings. such times, small talk is used to strike up conversations with strangers. Although the topics may nothing serious, the act of engaging in small talk can actually be extremely significant. In many situations, small talk fills uncomfortable silence setting people at ease. Through small talk, people can get to know one another. They can exchange information and share facts about their lives, such as what they do for a living how they like to spend their free time. In gaining some sense of each other, people dise common ground. Indeed, small talk is essential to developing relationships. is the match that lights the fire of friendship. The way small talk is used and valued varies by culture. Suitable topics for small talk are not universal. For example, in American culture, questions about personal incoma are not acceptable. However, in Malaysia, asking about someone's salary is a normal part of small talk. In the United Arab Emirates, where female family life is extremely private