Mr Wandscher, how has Futura managed to maintain their position on the market for decades?
Vanjo Wandscher: “As I see it, our lasting success is essentially based on two factors: firstly, our company culture that enables us to deal with our customers fairly and at eye level. And secondly, our special know-how of the business, which has constantly grown over the decades due to the strong focus of our business activities. These two components put us in a position to offer our customers the best solution with the latest technology.”
With their retail management system and POS software products Futura is equally represented in single stores and at customers with 100 and more branches. What makes a project particularly challenging for you?
“The challenge is much greater if an international project involves several different cultural groups. It's not the language that's the biggest hurdle in these cases but, for instance, it's the way things are done. Many of my colleagues from our project department are currently applying internally for projects of this kind in order to develop themselves both personally and professionally. The size of projects mostly plays a minor role here. From a functional point of view, a customer with just one branch has similar requirements as a large multi-store chain. The only difference is the size of the project team.“
Your motto is: “We help our customers to sell more and enjoy their work.” When do you enjoy your work?
“I've been happy to come to work every day for almost 16 years now and enjoy what I'm doing. One reason for this surely is my great team who have accompanied me on this exciting journey at Futura for many years. There are phases where I spend more time with some of my colleagues than with my own family, so that a good atmosphere is very important to me. And at the end of the day we at Futura wish to h