The hypotheses were tested through surveys of management teams in a chain of medium-sized hotels. Each management team consisted of a general manager, as the team leader, and individuals responsible for various functions including sales, food and beverage, and finance, as team members. Thus, these management teams were responsible for leading all the activities in a hotel property, tackling local competition, and generating profits. We sent surveys to the management team leaders (i.e., the general managers) requesting them to distribute the surveys to the managers heading different functions. This method of giving the surveys to the team leader for further distribution to team members is consistent with previous research on teams. We sent surveys to 550 management teams of individual properties spread over various regions in the United States. Although the exact number of managers on each team could not be known, we estimated that the average hotel property had 4 or 5 managers. Therefore, assuming an average of 4.5, the potential pool of respondents was 2,475. Responses were received from 498 managers. Thus, the response rate was 20.12 percent. We included teams that had responses from at least 2 team members and for which performance data were available, a procedure that gave us 102 teams (389 managers) for analysis.