THE express parcels delivery industry is finding ways to cope with surging demands of e-commerce of online shopping, but it is a difficult and often unprofitable process.The sector is now being shaped by the dramatic growth in e-commerce volumes that has put logistics firms under pressure to devise ways to provide customers choice in delivery times place.The process has not been easy said a report from the UK's Transport Intelligence, which has tracked the industry's attempts to cope with the new realities which have proven to be costly and inefficient, according to.