Questionnaires are the most commonly used method of data
collection infield research {Stone, 1978). Problems with the reliability
and validity of measures used on questionnaires has often led to
difficulties in interpreting the results of field research {Cook,
Hepworth, Wall & Warr, 1981; Schriesheim, Powers, Scandura,
Gardiner & Lankau, 1993). This article reviews scale development
procedures for 277 measures used in 75 articles published in leading
academic journals from 1989 to 1994. It points out some of the
problems encountered and provides examples of what could be
considered "best practices"in scale development and reporting. Based
on the review, recommendations are made to improve the scale
development process