We found 1pc of the WP5 board with serial # 41854-06556 without complete assembled detect when we want to use the part. We are not sure what is the problem but the component is not hold with the pin and glue on the board, there is no pin holder inside the box as well when open the box and no sign / gluing mark on the component.
Pls refer to attached picture.
1) Shall we send back this to you for rework or is this rework can be done at our side, if yes, can you send us the pin holder & instruction how to do it?
2) Can you confirm shall we issue NCR for this case as we do not to issue the invalid NCR later..