Waite/ess • General cleaning of service area.
• Completing mise en place.
• Taking customers’ orders.
•Informing customers about food and beverage products.
• Up-selling.
• Collecting and serving food and beverages.
• Removing empty covers and maintaining customer tables.
• Checking satisfaction throughout meal.
• Using point of sales to order food and beverage.
• Communicating with bar, kitchen and stewarding.
• Working in a team.
• Reporting any faults.
• Reporting any customer concerns.
Sommelier (wine
waiter)
• Creating wine lists.
• Recommending wine and beverages.
• Serving wine and beverages.
• Maintenance of wine stocks.