We receive your email and we could not pick up your funds on the 25th July 2014, Because the MONEY GRAM OFFICE was closed before our office got there, So we try to make the payment on the 26th July 2014, But the bank reject the payment saying we have already pass the deadline.
Right now we have the 50,000 THAI BAHT ready, But the bank refuse to accept this payment, because they said we have failed to make the payment on the 25th July 2014. This was not our fault, But it was delay by you until 25th July morning and by the time we try to pick up the funds with the MONEY GRAM OFFICE, They have closed for the day.
Right now the bank demand us to pay for delay of security keeping fee. Please confirm from the HSBC BANK what we have to do now, Because they refuse to accept this 50,000 THAI BAHT, Because we have pass the deadline date.