We attach a copy of our brochure.
2. Do you have an ensuite room for two nights from the 1st to the 3rd of January?
3. Can you take a seat? And we’ll serve you with a welcome drink.
4. The hotel takes good care of its guests.
5. Could you have your passports and accommodation
vouchers ready?
6. Thank you for your patience.
7. I’m afraid your room isn’t ready for you yet, Mrs
Johnson.
8. Is this your first time in Spain?
9. The key card doesn’t seem to work.
10. Point the remote at the air conditioning unit and press.