in various places over the city for easy access of the card-
holders.
· In the study we found that most of the customers hold
debit Card for the withdrawal of cash. They do not use the
card for the booking of railway ticket or pay to petrol or
others; this is due to the surcharge levied
Conclusion:
Debit cards look like credit cards or ATM (automated teller ma-
chine) cards, but operate like cash or a personal check. Debit
cards are different from credit cards. While a credit card is a
way to “pay later,” a debit card is a way to “pay now.” When
you use a debit card, your money is quickly deducted from
your checking or savings account. But the customer are still
not aware of new programs offered by banks like depositing
money, fund transfer, instant money transfer (IMT) ,cheque
book request, paying bill, mobile recharge etc. which are spe-
cially offered by private sector banks. The banker must also
cancel extra charges for their special service provided to the
customer. The suggestions are implemented properly it to im-
prove the Private Sector Banks services to the customer.