Moreover, the use of computers has depersonalized business. People are no longer customers; they are account numbers. Companies do not seem to care what your name is; they only want to know your number. Face-to-face business transactions are no longer necessary; you can buy almost anything you need by computer, phone, or fax. Also, as telecommuting becomes more common, workers in the same company interact with each other less and less. Someday it may be possible to have a company of people who have never met face-to-face! Is this desirable? Insurance company employee Meredith Bruce doesn’t think so. “ I feel out of touch with what is really happening in my company, and I miss the social interaction with my co-workers,” she says. Social isolation may be an unexpected cost of the computer revolution.