CHAPTER 3
RESEARCH METHODOLOGY
3.1 Introduction and Purposes of the Chapter
The purpose of this chapter is to discuss the research methodology for the
present study, followed by the conceptual framework of the research, general
principles of research design as well as the theoretical framework for the present study.
Besides, research methods which included questionnaires and interviews have been
discussed with respect to the reviewed research works in communication strategy use.
The methods for obtaining and analyzing the data are described at the end of this
chapter.
Robson (1993) points out that research must be guided by a research design
from the very beginning, meanwhile, research design is concerned with turning research
questions into projects. Cohen and Manion (1994) and Robson (2002) further state that
research design is influenced and determined by the research purposes and research
questions. Seliger and Shohamy (1989) hold that a coherent plan from the hypotheses to
the research questions and answers can lead to a good research; furthermore, there is no
one single plan for conducting all the research but there are many possible plans and
different research types. Regarding the research types, Robson (1993) has suggested the
appropriate use of the following three types of research: