5.2 Findings and Implications
In the relationship between creation processes and KM enablers, variables such as organizational structure and
organizational culture are found to be significant in predicting creation processes. When organizational culture variables
have high values, creation processes are likely to be greater. In particular, trust was a significant predictor of all
knowledge creation processes. Centralization was found to be negatively related to the knowledge creation; except
combination process, centralization affects on socialization, externalization, and internalization. Enablers such as Tshaped
skill of organizational member and support of information technology were not significantly related to the
creation processes. However, support of information technology had a meaningful effect on combination process as
expected.