2. Method
2.1. Study context
This study took place within a larger study of work organization
conducted in cooperation with a large national retailer in the United
States. Retail operations such as the one in this study are sometimes
referred to as “big box” or “warehouse” merchants. These stores
feature large, open floor plans and possess no physical separation of
the warehousing and selling functions. Customers are able to move
freely throughout the space, and for the most part, are able to access
the items they intend to purchase individually and bring them to the
front of the store for payment.
The larger study involved three waves of data collection, and the
data used in the present analyses are from the second wave of data
collection. Questionnaires were administered to employees in 21
retail units located in the southeastern portion of the United States.
The stores varied in size from approximately 150 employees to 375
employees. Standard informed consent procedures were followed and
the full research protocol was reviewed and approved by the
Institutional Review Board at the University of Georgia. Employee
participation was entirely voluntary and anonymous, and questionnaires
were administered onsite during regular business hours. Data
collection occurred over two consecutive days at each store, and
employees in all job categories and departments were eligible to
participate. At company request, no monetary or other incentives for
participation were provided. Completed questionnaires were deposited
in locked storage boxes by the respondents to reinforce the
confidentiality of the information.
2. Method2.1. Study contextThis study took place within a larger study of work organizationconducted in cooperation with a large national retailer in the UnitedStates. Retail operations such as the one in this study are sometimesreferred to as “big box” or “warehouse” merchants. These storesfeature large, open floor plans and possess no physical separation ofthe warehousing and selling functions. Customers are able to movefreely throughout the space, and for the most part, are able to accessthe items they intend to purchase individually and bring them to thefront of the store for payment.The larger study involved three waves of data collection, and thedata used in the present analyses are from the second wave of datacollection. Questionnaires were administered to employees in 21retail units located in the southeastern portion of the United States.The stores varied in size from approximately 150 employees to 375employees. Standard informed consent procedures were followed andthe full research protocol was reviewed and approved by theInstitutional Review Board at the University of Georgia. Employeeparticipation was entirely voluntary and anonymous, and questionnaireswere administered onsite during regular business hours. Datacollection occurred over two consecutive days at each store, andemployees in all job categories and departments were eligible toparticipate. At company request, no monetary or other incentives forparticipation were provided. Completed questionnaires were depositedin locked storage boxes by the respondents to reinforce theconfidentiality of the information.
การแปล กรุณารอสักครู่..