SOURCES OF INFORMATION USED IN JOB ANALYSIS AND COMPETENCY MODELING
The information needed to write job descriptions can be obtained from anyone who has specific information about what the work involves. The people used as sources of information about specific jobs are often referred to as subject matter experts (SMEs), and they can include current job incumbents, supervisors, trained job analysts, and/or customers.
Each of these sources sees the job from a different perspective. Associated with each source of information about a job are some advantages and disadvantages. By using several sources, there is less chance of error in the final result. To conduct the most comprehensive analysis, the best strategy is to include as many different sources as possible.