Operations management can significantly contribute to the success of your business by using your available resources to effectively produce products and services in a way that satisfies customers.
To do this you must be creative, innovative and energetic in improving processes, products and services.[1] The four main advantages an effective operation can provide to your business include:[2]
reducing the costs of producing products and services and being efficient
increasing revenue by increasing customer satisfaction through good quality and service
reducing the amount of investment that is necessary to produce the required type and quantity of products and services by increasing the effective capacity of the operation
providing the basis for future innovation by building a solid base of operations skills and knowledge within the business