Dear Phithiwat Moonthong,
Thanks for contacting PayPal! We want to answer your questions, but you emailed us from an unconfirmed email address. Please disregard any email receipt you may have received as we will not be contacting you back via this email address.
For security reasons, we can only provide account assistance when your message is sent from an email address that is confirmed on your PayPal account.
Confirming your email address is simple. When you register a new email address, we send an email to that address so you can confirm it. Here’s how to confirm your email address:
1. Click “Click here to confirm your additional email address” in the email we sent.
2. Enter your password in the box and click “Confirm.”
If the link doesn’t appear in the email, you can confirm your email address from your PayPal account. Here’s how:
1. Go to the PayPal website and log in to your account.
2. Click “Confirm email address” in Account Overview.
3. Click “Click here if the button does not appear in the email.”
4. Check your email inbox.
5. Copy the confirmation number in the email.
6. Paste the confirmation number in the box provided.
7. Click “Confirm.”
If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format. Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking “Help” at the top of the page.