If you can't sign in, please select the issue that applies to you below. This troubleshooter will guide you through 2-5 questions, depending on the options you select.
Please select your issue:
I forgot my password
I think someone else is using my account
I forgot my username
I know my username and password, but I can't sign in
I can't reset my password via SMS
I use a Google Apps account
I'm having trouble with 2-step verification
questions, depending on the options you select.