By: Melles, Anne; Unsworth, Kathryn. Australian Academic & Research Libraries. Dec2015, Vol. 46 Issue 4, p250-276. 27p. DOI: 10.1080/00048623.2015.1104790.
Subjects: LIBRARY reference services -- Management; ACADEMIC libraries -- Software; HUMANITIES; GRADUATE students; Libraries and Archives; ENDNOTE (Computer software)