Overall a very nice XP living here. Staff are very helpful and kind. I guess this is a family hotel, but everyone is nice to us and always keeps smiling which makes us feel ease and of course, it's very safe: CCTV installed, safe lock provided for the room, Traffic is never busy around there. The Hotel is located at middle part between Karon and Kata, it takes around 10-15 min walking to Kata/Karon beach, but only 2-5 min by Motorbike. just 2 min walking to get to 7-11 and 5 min walking to Tesco-Lotus. Much easier for new comers to locate yourself, take left side road from hotel entrance leads u to Kata/Chalong area, Turn right to Karon/ Batong area. The hotel is a little bit far to get to the beach, but distance is never a problem when you have a motorbike! English speaking receptionists are never tired of answering my questions, their useful and valuable information helps me a lot!