I presume that the containers must have been loaded and taken to port if they are to sail on 29/01. However, I do not know how the booking could have been completed without a final Commercial Invoice and Packing List from GDA. We have requested the container numbers on multiple occasions so that the documents could be completed, and still have not received the information from your end. This is absolutely unacceptable. We have never experienced such difficulty getting information provided to us. The fact that GDA was not even cc'd on communications with our supplier is deplorable. We have come to expect better from Agility, and this effort was disappointing at best.