Formal surveys include the ACSE for students and 4S for
students and alumni. For areas where a nursing-specific
tool is more appropriate, NCON uses surveys co-developed
by BBB and AACN. These assessment tools include an
evaluation of the clinical experience, the clinical agency
and its suitability to meet course objectives, and the clinical
faculty. Gender, ethnicity, and other demographic variables
are included in the analysis provided by BBB. NCON also
surveys students midway through their practicum experience
and at its completion to identify any areas in need of
improvement. Figure 3.2-3 provides a sample of survey instruments used to determine various stakeholders’ satisfaction
and engagement. Outside benchmarking is also used for
feedback on IT, HR, custodial, grounds, maintenance, and
food services.