Dear Ms. Hien
Greetings to you, It was nice to talk with you today.
I forward this email to you for reference. As discussed with you earlier, please see below my previous email that was sent to K. Kim and K. Pierre for clarifying the reason why we couldn't help to proceed any legalization process on his working certificate of K. Kim.
I tried to contact many times with officers from Thai Consular Office for inquiring how to find the best solution on this. They still insist that the legalization process is definitely required proofing signatures of the authorized persons of Big C Thailand . Actually, the legalized process should be done by Big C Thailand, not Central Group Thailand.
Unfortunately, we don't have any authorized or attorney from your company (Big C Thailand) for doing the legalization process of your working certificate . I tried my best to contact both Ms. BO ZHOU ( Asst. Director, HR from Big C Thailand and the outside agency of Big C Co. for asking their support accordingly, but they refused to assist me.
I would greatly appreciate it if you kindly give me some helpful advice or suggestions on this matter.
Hoping you and other related person to understand my points and many thanks for your kind coordination as always.
Best regards,