Please kindly be informed that contract number 81/00203 (Ms. คำปัน) has already made pre-payment and the amount has been recieved and confirmed by collection unit.
As the 1st year insurance premium is paid by TIL, so TIL should receive the refund by prorated basis. Therefore, please kindly proceed the refund process.
Dear P'Nun,
Please kindly send the set of transferred ownership document to customer and identify the additional required document we need from customer as well.