• builds strong links with academic departments
• spends time going out to where students, researchers and faculty staff are working so that he/she can be more closely involved in learning, teaching and research support
• offers group training and one-to-one support to enable you to make the most of the services and resources we provide
• provides advice to help you communicate the results of your research and raise its visibility and impact
We listen to our customers carefully and are responsive to feedback, continually developing our services to meet their needs. We are particularly aware of the challenges faced by customers who are studying or working off-campus, and those with disabilities, and we offer them additional support to ensure our services remain accessible to everyone.