Lengnick-Hall & Lengnick-Hall (2002) introduce four new roles for HR, which may be
interesting to consider in the global economy context, based on what they describe as the
knowledge economy in which many organizations are now working: (a) human capital
steward: acting as a guide and facilitator in partnership with employees with the aim of
achieving the highest return possible on a company’s human capital investments; (b)
knowledge facilitator: facilitating both knowledge capital (held in explicit and implicit sources)
and knowledge flows; (c) relationship builder: managing relationships between individuals