The studies presented in this paper are of a qualitative and
explorative nature, providing some insight into the issues older
adults face when using, and learning to use, new technologies, as
well as directions for facilitating the acceptance and adoption of
technologies, and the learning processes involved. Small-scale
qualitative studies have the advantage that they provide a rich picture of the ideas and experiences of the participants; but they are
limited in the sense that they are not able to provide a complete
and representative picture of all the issues that are involved. In order to provide a concise picture, to inspire further research in this
area, we summarised our results in two models.
Fig. 2 summarises the different aspects that play a role in learning how to use new technologies and in their rejection or acceptance. Note that this model only focuses on learning, not on the very important aspect of usefulness; it is not meant as a replace-
ment for technology acceptance models.