We will identify the circumstances and ways in which we can overcome communication difficulties across cultural and linguistic boundaries.
The following are some simple strategies for effective cross-cultural communication:
• Speak slowly and clearly
• Use short and simple sentences
• Maintain normal volume
• Use different words to express the same idea
• Prioritise and sequence your instructions
• Avoid jargon, slang and local idioms
• Respond to expressed emotions
• Be aware that people from some cultural backgrounds may avoid disagreement at the expense of being honest
• Allow time for questions and clarification
• Use communication aids when necessary