We are excited for you to come to the U.S. in a few weeks and learn a lot while creating new experiences. By now, you should have been told that you are required to communicate with WISE every month. This means that every 30 days, we must hear from you. It is a requirement designated by the U.S. Department of State.
WISE uses Survey Monkey to send out surveys via email. You will receive an e-mail from Survey Monkey each month with a survey that you must complete. It is very important for you to follow the link in each e-mail from Survey Monkey or click “Begin Survey” and complete the survey. We send out reminders to complete the survey a few times a month if we have not received a completed survey from you.
To make sure that you can successfully complete the Work and Travel program, please do NOT opt out of these surveys! It is very important for you to check your mail each month and to keep track of the surveys. If you do not receive an e-mail from Survey Monkey, contact WISE immediately because it means that there was an issue with your e-mail address or you have previously chosen to opt out of e-mails from Survey Monkey.
If you know that you have already opted out from these e-mails, you are required to opt back in to the surveys. You may do so by using the opt out/opt in link at the bottom of the homepage. You will then receive a follow-up message that asks you to confirm your request to opt back in to the list. Once you confirm, you will then receive the emails again. So please follow this link: http://www.surveymonkey.com/OptIN.aspx, type in your e-mail address and select “unblock email address.” After that, you will receive an e-mail from Survey Monkey and you must confirm that you’d like to opt back in. Once you receive that e-mail from Survey Monkey, we ask that you please reply to it and opt back in to the surveys; if you do not, you will be asked to give us a new e-mail address to enter into Survey Monkey so that you can follow the communication requirements of your program.
Please remember that the surveys are not optional, they are required and you signed an agreement stating that you would fulfil your monthly communication obligations if you do not complete the survey, you will continue to receive the reminder e-mails that we send out; therefore, if you want less e-mails, complete the surveys in a timely manner. We ask that each participant responds no later than the 12th day of each month. . If you are having trouble accessing the survey, please contact us so that we can assist you.