Saw we’ll be here same For their look close for you as the reach and year call button blow for the dance and I we mean to call the nurse well before I’m dumb one walk around to make sure that everything is in place for UK Thank you Iraq ok Skin ain’t K I N T Well ma’am I would have done for you is that caution nurse Mary and is located right then y por she SAT issues with no patient was she will be with you and a few more minutes I am also I put up your BSIT would make sure that everything is in your race right there half left appeals to make sure I can try to be some kinda comfort there Well l noticed that you’re down richer Brett this here so I could take this out here for you and okay well before I go women leaders Amanda free here too complete before ago which left me because your privacy curtain atop the life for you You know up if you can close prior to curtain now be carried in the not keep the lights on are carried thank you so much for stepping in and taking such good care of thank you now in don’t get marry will be here in just a few minutes to help you with Japan okay think ray have a good day 10 just by scanning the physical environment the patient room terry has reduced the patient’s anxiety By making sure items were within the patients reach like the car like the car light button just in the short interaction terry has covered the four p’s to remember before leaving a patient’s room pain management Terry called the nurse because this request was outside his scope of duties he also called from inside the patient’s room