Realize that management succeeds via the efforts of the workers
Delegate responsibility and then trust your people.
Know your employees to know your strength.
Most bad bosses are under the (mistaken) impression there is something threatening about this, because the bad boss thinks that she or he is the only one who can perform a given function.
Empower your staff to Make Decisions, and don't second-guess them.
Help them learn to work out issues without your intervention.
Deal with any problems quickly and directly
Tell your staff how much you appreciate them - in front of customers if possible.
Show your appreciation by doing things for them.
Learn to be an effective listener.
Always say thanks to them for what they do at work.
Always say neat.
People don't hear it enough in everyday life.