Sensing deterioration in the performance of your business requires you to understand what your “normal” operating state is. But “normal” varies depending on time and events.
You can use BPM technologies to sense deterioration from what is statistically normal for the current circumstances,rather than relying on abstract thresholds or long-term averages.For example, the number of orders an online toy store receives tend to be greater in December. Operations managers don’t want to compare December sales volume to October or November. They want it compared to the prior December, and they want to be alerted if orders deviate significantly from the expected level for December