Dear Nopparat san,
Sorry if I confused you but I am aware that you need a POA to pay this claim.
NKKK (Nose san) is saying the claimant (Thi Thi san) has not provided him the ORIGINAL POA.
You wrote to me earlier as follows;
“The attached file is Power of Attorney received from the client (Ms. ThiThi). We already informed Mr.Nose contact the client for received original Power of Attorney and send us for our claim settlement.”
And Nose san is saying he can’t obtain the ORIGINAL POA yet.
He is also saying Thi Thi san has contacted you and explained why they cannot provide the original – is this true?
If not, I can ask Nose san to confirm with claimant to confirm the real reason why they can’t provide the original POA.
But at some point, if above does not work, I think you / we need to decide how to finalize this claim.
Hope above clarifies.
I attach Nose san’s email for easy reference – Hamaya san it would be appreciated if you could help out here.