Dear All,
Thank you for your time in the last Friday ka. Refer to our meeting, there are below 2 points that wld like to seek your advice asasp:-
1. Custom Clearance without DOA: May I request to have a favor support to remain the rate for this item at 1,800 THB only? The reason is because under this item, Damco gets lose due to cost is higher than selling rate even remaining 1,800 THB. So, wld seek your support to remain 1,800 ka. (portion DOA : Non DOA = 95% : 5%)
2. Back up person: We are aware that P’Ew will be N’View’s back up due to her absence. However, P’Ew will have outside customer meeting sometimes and wld mainly focus on management part. So, we wld request to a back up person from operation side that Damco can rely on the availability and quality of service remaining during N’View’s absence.
Again, we believe that what we went through in the last Friday review for both learning point and corrective action will bring our service quality up to the accepted level. So, appreciate the effort to make it happen ka.