Accor suggests the following when recording Frequent Flyer information:
· Understanding the reservation flow
· Understanding the Frequent Flyer Programs which Accor is associated
· Understanding transaction codes, rate codes and REV codes associated with point calculation
· Operational procedures in place to record and follow-up Frequent Flyer points accumulation Frequent Flyer programs are frequency points plans targeted at the frequent traveler.
Guests should present their frequent flyer card on check-in or prior to departure. Refer to the Product information manual for detail relating to Frequent Flyers points calculation.