There are a great variety of knowledge management tools available
in the market comprising many different features that are suitable for a
number of different applications. Some of the typical tools that are used in
knowledge management solutions will be discussed here. These include:
(a) document management system; (b) enterprise portal; (c) knowledge map
and skills management; (d) information database and lessons learned system;
(e) collaboration tool; and (f ) communities of practice.