Tsunagu: the link among existing businesses, and between
existing and peripheral businesses
Solve customer problems by linking products, services and
technologies in multiple business areas in line with customers’ needs.
Tsunagu: the link of products and services through
information and communication technology
Make the best use of advanced ICT to gather and analyze diverse
information on IHI products and services in order to refine service
offerings to customers and thereby earn their deep trust.
Tsunagu: the link between global markets and IHI
Strengthen relationships between customers and IHI by
enhancing marketing activities based on local needs and regional
headquarters functions.