Analyzed and evaluated technical problems, performed troubleshooting for all cases.
Responded to incoming calls, provided information and services as required.
Trained groups of new staff according to responsibilities and position.
Assisted supervisor with all administrative tasks professionally.
Responsible for tax, payroll and account processing.
Handled account auditing and managed budget effectively.
Interacted with over 100 clients daily, arranged schedule appointment, performed products information explanation.
Collaborated with the headquarter, responsible for branch policy implementation report, organized monthly meeting.
Performed office works, coordinated and handled multiple tasks simultaneously.
Provided excellent services to ensure customers satisfaction.
Supervised team members to run projects systematically resulting in company achievement