“It is clear that the tendency to adjust or pad the expense claim is not the work of thieves but rather of travelers who are careful to avoid being out of pocket.”
Alain Joyet, Company Sociologist
Then why are some employees still cheating?
There are, of course, other reasons that could lead to cheating. No less than 37.9% of the people surveyed say that cheating serves to compensate for a badly configured system, this considerably reinforces the idea that the traveler is not dishonest, but does not
wish to subsidise the company with his or her own money either. We too often forget that ’business traveler’ is not a profession, but rather the consequence of the profession exercised.