Figure 1 presents a research framework constructed from these preliminary studies. The framework specifies the area of research interest and shows how ICT implementation success affects ICT facilities quality and information system quality. In turn ICT facilities quality and information systems quality affect the perceived benefits. An ICT project implementation can only be perceived to have succeeded if the perceived benefits are realised. ICT facilities quality can be assessed after careful evaluation of the infrastructure to determine technical functionality. For example if the facilities were for networking different departments, the question may be whether this has been achieved successfully. This will involve a technical and user evaluation of the functional communication systems. Information system quality can only be determined by evaluating the information they generate. For example if the information is for budgeting purposes, the question might be whether the information system can generate accurate and timely financial information.