Dear K. Pae,
I’m so sorry. I made a big mistake. I think 1 is the maximum score. I didn’t read it carefully. I tried to get the survey back by sent e-mail back to the csisurveymailer@thinkhdi-csi.com please see the attachment. Can you resend it to me again? I want to give the very satisfied score for all the questions below. Sorry again.
Regards,
Oan