Dear Anutida,
Thanks for your rapidly reply,
These information are very important for us to check!
Let me summarize, If I have any misunderstanding, please just correct me, thanks!
According to your message,
It looks like that the problem continues for a while and depot user try to upload on another PC at that time, then they encounter the same error.
However, I found LCH02 user uploaded pictures successfully today, thus I guess this error doesn’t occur always,right?
Yes, I have team viewer. If I could connet to depot user’s PC, It would be helpful!