We again apologize that your credit for the return of your boots from order 3793927495 has not been processed. We do see that they have been received at the warehouse. We have submitted a request on your behalf to determine when your credit will be posted. Your request identification number is 15402587. Please allow 1-2 business days for the request to be completed and we will contact you through email with a response. We regret any inconvenience this may have caused and assure you we will get this taken care of for you.