2. Based upon the information revealed by this process, identify the competencies and/or skill areas that will provide the skill improvements Mary needs.
3. In addition to a self-evaluation of needs when selecting courses and training modes, make further suggestions as to how the training program’s goals, objectives and delivery modes can be collaboratively developed and agreed upon.
4. What type of training available to workplaces could provide a more valuable outcome for Mary? Consider potential promotions, the ability to gain alternative employment and also which training will match the specific skill requirements of competency standards relevant to Mary’s industry. Justify your response.
From personal experience, you have had difficulties with the filing and organisation of Mary’s records.