System error 81:11
Explanation
Paper-axis shutdown (during the paper advance test).
Recommended action
1.Turn the printer off.
2.Open the Top cover and check for a paper jam.
3.Remove media if jammed.
NOTE: A manila folder can be used to aid in removing jammed paper. Lift the blue lever and insert the folder into the paper path to remove jammed paper.
4.Check inside both end covers to verify no paper is lodged in these areas as well.
5.Turn the printer on, and attempt to verify functionality.
6.If the problem persists, click on Support at the top of the page for additional HP support and contact options.